> For the complete documentation index, see [llms.txt](https://docs.shoffi.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shoffi.app/subscriptions/downgrade-and-cancellation.md).

# Downgrade and cancellation

### Account cancellation

{% hint style="danger" %}
**Be careful!**\
When you cancel your account, all your affiliates will be notified and can request to withdraw their profits, even if they didn’t reach the minimum withdrawal.\
You will still be able to log in to Shoffi to follow the payment requests and fulfill them.

If you want to use Shoffi again, you will need to subscribe and re-approve your apps. Shoffi also stops keeping your Partners API client access token when your account is canceled, so you will be asked to enter it again for each app. See [Frozen and Deactivated accounts](/subscriptions/frozen-and-deactivated-accounts.md#coming-back-after-deactivation).
{% endhint %}

You can cancel your account anytime by clicking on `account cancellation` at the bottom of the subscription page. You can cancel your account at any time by clicking `Account cancellation` at the bottom of the subscription page.

Your subscription is canceled immediately.

### Downgrading your plan

If you want to downgrade your current plan, please [contact our support](https://shoffi.app/contact-support/).

### Downgrading after you have been on a paid plan

The Free plan is only for a new account that has not subscribed to a paid plan yet. After the account has been on Growth (or another paid plan), it cannot be moved back to Free.

Your affiliates stay on the account either way. Downgrading does not delete them.

To move to a lower paid plan, such as Starter, contact support. Support checks that the number of integrated apps fits the destination plan. If it does not, you choose which apps to keep. See [Plan limits](/subscriptions/plan-limits.md#integrated-apps).

Leaving Shoffi completely is `Account cancellation` at the bottom of the subscription page. Cancellation is immediate. Affiliates are notified and can request a withdrawal even under the minimum. It is not the same action as a downgrade, and it does not put the account on Free.