> For the complete documentation index, see [llms.txt](https://docs.shoffi.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shoffi.app/for-affiliates/payout-requests.md).

# Payout requests

## How payout requests work

An affiliate can request payment once their profit from an app exceeds that app's minimum withdrawal amount.

Once the request is sent, the app owner will have a 60-day window to transfer the money to your PayPal account, unless you and the app owner explicitly agreed on an alternative payment method.

## Requesting a payout

Go to the `Connections` page, where you can find all the apps you are connected with.

Every app has a `Request payment` button under the `Actions` column. The button stays disabled until you reach the minimum withdrawal amount.

### Attaching an invoice

Some app owners require an invoice before they can pay you. When an app requires it, an `Attach an invoice link` window will appear after you click `Request payment`.

Paste a link to an invoice for the requested amount. The link must start with `https://` (for example, a link to an invoice hosted on Google Drive, Dropbox, or your invoicing tool). You cannot complete the payout request for that app until a valid invoice link is added.

The invoice link is shared with the app owner so they can review it before sending your payment.

### Adding an alternative payment method

By default, payouts are paid through PayPal.

You can add an alternative payment method to your Shoffi account, such as a bank account, Wise account, or another payment method.

Adding an alternative payment method does not automatically mean the app owner will pay you through that method.

If you want to receive a payout through an alternative payment method, you must contact the app owner directly and ask for it before they send the payment.

The app owner can choose whether to approve the alternative payment method. If they do not approve it, or if you do not ask for it explicitly, the payout will be paid through PayPal by default.

## Approving a payout

Once you receive the payment, you need to approve it. The `Approve payment` button is in the same place as the `Request payment` button.

## Payout issues and disputes

If an app owner does not send the payment within the 60-day payment window, unless the app's custom terms and conditions say otherwise, you should follow up.

If an app owner did not pay you on time, contact the app owner directly.