Paying affiliates

Getting payout requests

Once an affiliate reaches the minimum withdrawal amount for a specific app, they can request a payout. You will find the payout requests under the Payouts page.

Paying affiliates

When an affiliate requests payment, you have a 60-day window to deliver the requested amount directly to their PayPal account unless you have specified otherwise in your custom terms and conditions.

The affiliate’s default PayPal email and any alternative payment details they added are listed in the payments table on the Payouts page. Don’t forget to mark the payment as paid after you complete the transaction.

If you enabled Require invoice in the app's affiliate terms, the affiliate must attach an invoice link when requesting a payout. That invoice link is shown with the payout on the Payouts page so you can review it before sending the payment.

Alternative payment methods

By default, affiliate payouts are paid through PayPal.

Affiliates can add alternative payment details to their Shoffi account, such as a bank account, Wise account, or another payment method. This is only used for reference and does not automatically change the payout method.

If an affiliate wants to be paid through an alternative payment method, they must contact you directly and ask for it explicitly.

You can choose whether to approve the request. If you approve it, make sure to use the alternative payment details provided by the affiliate when completing the payout.

If no alternative method was explicitly agreed with the affiliate, the payout should be sent to the affiliate’s PayPal account.

After completing the payment, mark the payout as paid in Shoffi.

PayPal Mass Pay

If you want to issue multiple payouts in a batch, you can use the mass pay feature instead of paying each one individually.

Download the mass pay CSV file from your Payouts tab with Actions → Download mass payments CSV, then upload and pay in PayPal using PayPal Mass Pay.